Terms and Policies
Effective date: 01 Jan 2023
Dream Big Career Coaching (“us”, “we”, or “our”) operates the https://www.dreambigcareer.com.au/ website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use.
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Use of Data
Dream Big Career Coaching uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
Disclosure Of Data & Legal Requirements
Dream Big Career Coaching may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Dream Big Career Coaching
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Payment Terms
Full payment is required to confirm/secure a booking.
Please note coaching session is NOT confirmed until payment is made.
Payments can be made via bank deposit.
Account Name: Dream Big Career
BSB: 013-160
Account No: 194 691 603
Reference: your FULL NAME and MOBILE NUMBER
Refund Policy
When a coaching session is cancelled more than 48 hours prior to session time, 100% coaching fee will be refunded.
Completed coaching sessions/Resume & Cover Letter coaching are not refundable.
Unless there is a cancellation or a mistake on the part of Dream Big Career Coaching, all refunds will include a $25.00 administration fee. Please register carefully!
Lateness Policy
If a client is late for a session, we reserve the right to shorten or cancel the appointment time in order to stay on schedule for other clients or schedules.
If after 15 minutes you haven’t arrived for our call and if I haven’t heard from you via email or message, that will be considered as "No Show".
Sessions that are "No Show" with no notice of cancellation are charged the full amount of the session. The cancellation fee must be paid before another session is scheduled.
Please always email/message if you are running late.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
https://www.dreambigcareer.com.au/